Privacy Policy

Privacy Policy

Effective Date: 01-Jan-2023

Monashee Spirits Craft Distillery (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party payment processors)

1.2 Non-Personal Information:

  • Browser type and version

  • Device type

  • IP address

  • Website usage data (e.g., pages visited, time spent on site, etc.)

1.3 Cookies: We use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process transactions and deliver orders

  • To provide customer support

  • To personalize your experience on our website

  • To send promotional emails and updates (you can opt-out at any time)

  • To improve our products and services

  • To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your information in the following scenarios:

3.1 With Service Providers: We may share information with third-party vendors who assist with payment processing, order fulfillment, email communication, and website hosting. These providers are bound by confidentiality agreements and may only use your information for the intended purposes.

3.2 Legal Obligations: We may disclose information if required to comply with legal processes, protect our rights, or prevent fraud.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of Monashee Spirits, customer information may be transferred as part of the transaction.

4. Data Security

We implement reasonable security practices to protect your personal information. These include:

  • Secure Socket Layer (SSL) encryption

  • Restricted access to sensitive data

  • Regular security audits and monitoring

While we strive to protect your data, no method of transmission over the internet is entirely secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, correct, or update your personal information

  • Request deletion of your personal data, subject to legal and contractual obligations

  • Opt-out of receiving promotional communications

To exercise these rights, please contact us using the information below.

6. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing personal information.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Monashee Spirits
Email: office@monasheespirits.com

Phone: (250) 814-7299

Address: 307 Mackenzie Ave PO Box 760 Revelstoke BC Canada V0E 2S0

Thank you for trusting Monashee Spirits. We value your privacy and are committed to ensuring your personal information is handled responsibly.